2-year window — per referral, not per tier upgrade
Each referred customer has their own independent 2-year clock starting from their signup date. Becoming an Earnr later does not reset or shorten anyone's clock.
Referred customer cancels subscription
Commission pauses. If they resubscribe within the 2-year window, commission resumes for the remaining time.
Referred customer downgrades tier
Commission reduces to reflect the lower tier value. Adjusts in the next monthly payment cycle.
Referred customer upgrades tier
Commission increases to reflect the higher tier value from that month onward.
After 2 years — commission ends on that referral
Customer continues with £arnd but commission is no longer generated. New referrals made after this point start fresh 2-year windows.